Terms of Service

Last updated: April 2026

Please read these Terms of Service (“Terms”) carefully before using BOQ Manager (“the Service”), operated by ACD Group (“we”, “us”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

1. Acceptance of Terms

By accessing or using BOQ Manager, creating an account, or clicking “I agree”, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms on behalf of yourself or your organisation, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you must not use the Service.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms “you” and “your” shall refer to that entity.

2. Description of Service

BOQ Manager is a cloud-based software-as-a-service platform designed for construction quantity surveying professionals. The Service enables users to create, manage, and collaborate on Bills of Quantities (BOQs), upload and annotate drawings, attach technical specifications, and leverage AI-assisted analysis to produce accurate cost estimates and project documentation.

The Service is provided on a subscription basis. Features available to you depend on your subscription tier. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

3. Account Registration & Security

To use the Service you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

You must notify us immediately at legal@boqmanager.com of any unauthorised use of your account or any other breach of security.
You may not share your login credentials with any third party or allow others to access your account.
Admin accounts are required to enable two-factor authentication (2FA) using a TOTP authenticator application. Failure to maintain 2FA on an admin account may result in suspension of admin privileges.
We will not be liable for any loss or damage arising from your failure to maintain the security of your credentials.

4. Subscription, Billing & Cancellation

Free Trial. New accounts receive a 14-day free trial with access to full features. No payment information is required to start a trial. At the end of the trial period, your account will be downgraded to the free tier unless you subscribe to a paid plan.

Subscription Tiers. BOQ Manager offers multiple subscription tiers with different feature sets and usage limits. Current pricing is displayed at boqmanager.com/pricing. We reserve the right to change pricing with at least 30 days’ written notice.

Billing & Auto-Renewal. Paid subscriptions are billed in advance on a monthly or annual basis. Subscriptions automatically renew at the end of each billing period unless cancelled. By providing payment information, you authorise us to charge your payment method for recurring subscription fees. All fees are exclusive of applicable taxes.

Cancellation. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until that date.

Refunds. Monthly subscriptions are non-refundable. Annual subscriptions cancelled within the first 30 days of an annual term are eligible for a pro-rata refund for the unused portion of the term. Refunds for annual subscriptions cancelled after 30 days are issued at our sole discretion. No refunds are issued for partial months.

5. Permitted Use & Restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business purposes. You agree not to:

Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any part of the Service.
Copy, modify, or create derivative works of the Service or its documentation.
Share, sell, resell, sublicense, or transfer your account or access to the Service to any third party.
Use automated scripts, bots, crawlers, or scrapers to access, extract data from, or interact with the Service.
Circumvent, disable, or otherwise interfere with security-related features of the Service.
Use the Service to store or transmit unlawful, defamatory, obscene, or otherwise objectionable content.
Attempt to gain unauthorised access to any other tenant’s data or systems.
Use the Service in any manner that could damage, overburden, or impair our servers or networks.
Remove or alter any proprietary notices, labels, or marks on the Service.

We reserve the right to suspend or terminate your access immediately if you violate these restrictions, with or without notice.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Your project data (BOQs, drawings, specifications, and associated files) is stored on Amazon Web Services (AWS) S3 infrastructure located in the EU (eu-west-1) region. All data is isolated per tenant using a unique tenantId prefix; no data is shared between different organisations using the Service.

You retain ownership of all data you upload to or create within the Service (“Your Data”). You grant us a limited licence to store, process, and transmit Your Data solely as necessary to provide the Service. We will not use Your Data for any other purpose without your explicit consent.

7. Intellectual Property

The Service, including all software, interfaces, algorithms, designs, text, graphics, and other content created by us, is and remains the exclusive property of ACD Group and its licensors. Nothing in these Terms transfers any intellectual property rights in the Service to you. All rights not expressly granted are reserved.

You own all intellectual property rights in Your Data. By uploading Your Data, you represent and warrant that you have all necessary rights to do so and that Your Data does not infringe the intellectual property rights of any third party.

The “BOQ Manager” name, logo, and associated marks are trademarks of ACD Group. You may not use these marks without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components, or that any defects will be corrected. We do not warrant the accuracy or completeness of any AI-generated analysis or output produced by the Service. You are solely responsible for verifying the accuracy of any cost estimates, BOQ items, or other outputs before relying on them for commercial purposes.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ACD GROUP, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, OR COST OF SUBSTITUTE GOODS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you in full.

10. Indemnification

You agree to indemnify, defend, and hold harmless ACD Group and its directors, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

Your use of or access to the Service in violation of these Terms.
Your Data or your use of Your Data, including any claim that Your Data infringes a third party’s rights.
Your violation of any applicable law or regulation.
Any wilful misconduct or gross negligence by you or your users.

We reserve the right, at your expense, to assume exclusive defence and control of any matter subject to indemnification by you.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE), without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the courts of the Dubai International Financial Centre (DIFC), UAE, whose jurisdiction the parties hereby irrevocably accept.

Before initiating formal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days from the date on which one party notifies the other in writing of the dispute.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 14 days’ advance notice by posting the updated Terms on this page and, where appropriate, by sending an email to the address associated with your account.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription before the changes take effect.

13. Contact

If you have any questions about these Terms, please contact our legal team at:

ACD Group
Email: legal@boqmanager.com