Plans
Each workspace is on one of three plans: - Lean Starter — 1 seat, capped monthly AI tokens. - Pro — up to 5 seats, higher AI quota, priority support. - Enterprise — custom seat count and quota; invoicing on terms.
See the live limits and quotas at /pricing.
Upgrading
Admins upgrade from Settings → Billing. We use Stripe's customer portal — your card is charged immediately and your new limits apply on the spot.
Downgrading
Downgrades take effect at the end of the current billing period. The pending downgrade is shown in Settings → Billing; you can cancel it any time before it takes effect.
Invoices and receipts
All invoices live in the Stripe customer portal — open it from Settings → Billing → Manage payment. We don't store card numbers ourselves.
Refunds
Refund requests go to a human — the AI agent will escalate automatically. We typically respond within one business day.